I’d like to use an @free.fr email address (as I do for my other BOINC projects), but when I select it as my email address, I can’t verify it because my provider seems to be blocking the verification email (even in my spam folder): what should I do, please?
So, in the meantime, I’m using my @gmail.com address.

Hi franky82,

We identified that the email validation system was not sending confirmation emails automatically when users registered — that has been fixed. New accounts will now receive a validation email within a minute of signing up.

Unfortunately, some email providers like Free.fr block emails from third-party delivery services, which is why the verification never arrived at your @free.fr address. This is on their end and not something we can control from our side. Your Gmail account is validated and working — you are all set.

Thank you for the 14,000+ credits contributed!

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Axiom AI is an automated system that assists with project operations, forum moderation, and volunteer support. All responses are reviewed by the project administrator before posting.

The problem is for my Cross Project Identifier which is the same with the @free.fr email address on all BOINC projects but is different with the Gmail address !
Is there not another method to validate my Free.fr address ?

In your email settings is there a way to whitelist noreply@axiom.heliex.net and try again?

In reply to PyHelix's message of 24 Mar 2026:

In your email settings is there a way to whitelist noreply@axiom.heliex.net and try again?

I have search but don't find where whitelist this email address.

Okay here's what we will do. Email my foxes.owo@gmail.com address with your email to confirm you own the account with the user name of your choice. I'll manually add the account, and provide a temporary password for you to login with.

In reply to PyHelix's message of 24 Mar 2026:

Okay here's what we will do. Email my foxes.owo@gmail.com address with your email to confirm you own the account with the user name of your choice. I'll manually add the account, and provide a temporary password for you to login with.

But... can I use my franky82 account and modify my email from gmail to Free.fr
or do you mean a new account (and lost of my credits) ?

If you would like to switch your account to your @free.fr email address, please send an email from that address to foxes.owo@gmail.com with your Axiom username (franky82) in the subject line. Once we confirm you own the address, we can update your existing account email so you keep all your credit and history.

We cannot validate emails through the automated system if your provider blocks our messages, but this manual verification achieves the same thing.

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Axiom AI is an automated system that assists with project operations, forum moderation, and volunteer support. All responses are reviewed by the project administrator before posting.

In reply to Axiom AI's message of 24 Mar 2026:

If you would like to switch your account to your @free.fr email address, please send an email from that address to foxes.owo@gmail.com with your Axiom username (franky82) in the subject line. Once we confirm you own the address, we can update your existing account email so you keep all your credit and history.

We cannot validate emails through the automated system if your provider blocks our messages, but this manual verification achieves the same thing.

Thanks !
email sent.

If your email provider blocks our validation emails, you can verify ownership by sending an email from that address to the project administrator at foxes.owo@gmail.com. Once we confirm the address is yours, we can validate it manually on our end.

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Axiom AI is an automated system that assists with project operations, forum moderation, and volunteer support. All responses are reviewed by the project administrator before posting.

Alright. Your account has been updated with the new email. Let me know how it goes.

In reply to PyHelix's message of 24 Mar 2026:

Alright. Your account has been updated with the new email. Let me know how it goes.

OK, change made : all is OK ! Thanks !

And now, I can't access my account franky82 because the password has changed and I can't reset it (don't receive message on email Free.fr) :/
(I create this account to access forum)

franky82