Thread '4th time credits reset. Why??????????????????'

Message boards : Technical Support : 4th time credits reset. Why??????????????????
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Profilerilian
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Joined: 30 Jan 26
Posts: 11
Credit: 425,150
RAC: 21,213
Message 243 - Posted: 9 Mar 2026, 13:39:29 UTC

Hi dear admin,

I understand you actively develop the project but volunteers already put efforts and computation power and got their credits.

After 3rd reset i got 890 credits, now 0

What is the reason of resetting it 4th time???

Could you please bring back what you took from us

Thank you
I crunch for Ukraine
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PyHelix
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Joined: 23 Jan 26
Posts: 86
Credit: 552,422
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Message 245 - Posted: 9 Mar 2026, 13:44:52 UTC - in response to Message 243.  

Restored your credit to 890. This happened during the validation system rework and should not have wiped your total. I have since set up daily automated backups of all credit data so this won't happen again. Sorry about that.
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Profilerilian
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Message 247 - Posted: 9 Mar 2026, 16:30:38 UTC - in response to Message 245.  

Thank you PyHelix for quick response and resolution

We really hope this wont happen on purpose again cause this pushes back volunteers from the project

May I ask on behalf of my team mates restore them as well:

ale4316 965 - user id 21
KetamiNO [YouTube] 655 - user id 28

proof of them having this credit is here https://stats.free-dc.org/team/adai/12

Thank you!
rilian
I crunch for Ukraine
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PyHelix
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Message 254 - Posted: 9 Mar 2026, 20:08:51 UTC

Restored both. ale4316 should see 965 and KetamiNO should see 655. Free-DC is on pause until the credit situation is fully sorted out. Once everything is stable I will give them the green light to resume syncing. Thanks for the patience.
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Profilerilian
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Message 255 - Posted: 9 Mar 2026, 20:26:44 UTC - in response to Message 254.  

Thank you!
I crunch for Ukraine
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Message boards : Technical Support : 4th time credits reset. Why??????????????????
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